Online and Social Media Related Crime
Cheating by Impersonation
Someone pretends to be a person or office you trust. Then they ask for money, a code, or your documents.
Warning signs
They say they are from your bank, the police, a courier, or your office. You did not call them first.
They already know your name or part of your phone number, and they treat that as proof.
They rush you. They say the account, parcel, or case will close in minutes.
They tell you not to call the number already saved in your phone or printed on your card.
A real bank, police station, or office can wait while you call them back on a number you already trust.